In April, United Airlines hit a huge pocket of public relations turbulence after a passenger was forcibly removed from one of its partners’ airplanes. The incident raised questions about blindly following procedures, passenger rights, and United’s executive leadership.
Here’s another question it raised: Could artificial intelligence (AI) have prevented the embarrassing drama from even happening?
[ Find out which which deep learning network is best for your organization. | Get the latest insights with our CIO Daily newsletter. ]