How Aaron’s CIO boosted the ‘clock speed’ of IT

As retail IT organizations go, Aaron’s is punching above its weight. With an IT staff of 250, the Atlanta-based retailer, which makes furniture, consumer electronics and appliances available for sale or lease to own, doesn’t have the thousands of technologists employed by retailers such as Walmart or Target. But it does have what it hopes to be a recipe for business success: a digital strategy designed to bolster the user…

July 22, 2019
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What IT work will look like in 2030

Predicting the future of work is notoriously risky business if only because disruptive technology shakes up the picture like an Etch a Sketch. Looking past a year or two is difficult and suggesting what will happen a decade from now is uncertain at best. But for those who make their living looking ahead at technology trends, some broad, common themes begin to emerge — beginning with the impact of AI…

July 22, 2019
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BrandPost: Enterprise AI: A Look at Three Fundamental Deep Learning Approaches

In the previous article in this series, “Diving into Machine Learning” we looked at some common approaches to machine learning, which is a subset of AI that provides systems with the ability to learn from data and improve over time without being explicitly programmed. In this latest article in our Enterprise AI series, we provide an overview of deep learning, which is a specific approach to the more general category…

July 19, 2019
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BrandPost: Exelon’s CIO Weaves the Digital Fabric for Tomorrow’s Constantly Connected Customer

Electrical utilities are sometimes tarred with the image of being bureaucratic and slow-moving, but the industry’s history says otherwise. In the 1930s, utilities led the way in laying the foundation for the electrical grid, even employing traveling teams to demonstrate the wonders of appliances. Power providers have been on the leading edge of alternative energy sources since the 1970s and are driving the current boom in solar and wind energy….

July 19, 2019
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IDG Contributor Network: Life after artificial intelligence

What will we invent after we invent everything that can be invented? Artificial intelligence stands to be the most radically transformative technology ever developed by the human race. As a former artificial intelligence entrepreneur turned investor, I spend a lot of time thinking about the future of this technology: where it’s taking us and how our lives are going to reform around it. We humans tend to develop emergent technologies…

July 18, 2019
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IDG Contributor Network: Can private online communities drive corporate cultural change?

AI/ML will gather behavioral data and – through a system of assumptions and calculations known as analytics measurement – create both positive outcomes along with possible negative ones. Where is corporate governance and corporate culture in this readjustment out of public social media platforms and into private social community platforms? Today, good governance is a must have Facebook, the largest online public social media platform, was founded in 2004 and…

July 18, 2019
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IDG Contributor Network: Brand reputation at risk

The world is going digital at an unprecedented pace. Established business models are reaching the end of their life cycle. New market entrants are disruptively entering the arena with asset-light balance sheets, build upon platforms and apps, which turn the dynamics of competition upside-down. Technology, media and entertainment, and telco (TMT) companies are at the forefront of this wave. Although many TMT companies are leaders in digital transformation, they arguably…

July 18, 2019
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BrandPost: Digital Transformation Requires the CIO to Play an Active Role

Over almost 30 years of IT industry experience, I’ve found that the key business relationships technology vendors and solution providers tend to value most highly are often with chief information officers (CIOs). The CIO is commonly the highest-ranking IT resource in an organization and makes many decisions about what technology to buy. However, when new advanced technologies come out that are transformational game-changers for businesses, and the CIO is not…

July 18, 2019
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Insourcing, automation spark GE’s IT transformation

Fragmented legacy systems, heavily outsourced IT support, and significant reliance on manual process are IT problems almost every large organization struggles with. Some, however, like General Electric, are tackling these issues head. The company’s IT leaders made a commitment in October 2017 to transform the multinational conglomerate through a technical initiative that would emphasize employee experience, simplify the technology selection process, manage IT spend and drive greater cost efficiencies. “For…

July 18, 2019
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