BrandPost: SharePoint: Key Benefits and Migration Tips

Your staff works remotely, moves from one client location to another, and uses various devices to get work done. To ensure that your staff can access the necessary content when and where they need it the most, many organizations adopt a Cloud-based content management solution, like SharePoint. When using SharePoint, the content your staff needs can be accessed via any device, from anywhere, with no restrictions (as long as they…

May 24, 2018
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IDG Contributor Network: 4 lessons for CIOs of the future

Chief information officers face a bewildering array of technologies and sometimes-competing demands coming at them at what may seem to be light speed. The stakes are high. CIOs are charged with evaluating and implementing a buzzword-laden list of technologies—artificial intelligence, machine learning, blockchain—at a time when virtually every company feels the need to modernize its processes or die trying. Ok, that may be overstating the case, but not by much,…

May 24, 2018
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IDG Contributor Network: We can rebuild vacations – we have the technology

There was a time when the physical transportation of information was the limit for the speed of business. A message between companies had to leave a worker’s desk, go through their company’s mail room, the post office, another post office, the recipient’s mailroom, and may even be filtered by a secretary before it reached the intended recipient. In those days, when you went on vacation, you could give your colleagues…

May 24, 2018
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IDG Contributor Network: Creating an organization with service excellence as its foundation

In “Service excellence in service management,” I wrote about why service excellence matters and provided some first steps you can take towards it. Because of all the positive reactions and follow-up questions I received after presenting about this topic at the HDI conference in Las Vegas in April, a follow-up piece with some further steps makes sense. Creating a positive culture in a service management environment is an extremely important…

May 24, 2018
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IDG Contributor Network: From federated identity to consolidated identity: a look at the past, present and future

Today, it is common to use your Google, LinkedIn, or Facebook identity to log into a website. However, in the first generation of the commercial Internet, this was not the standard experience. Virtually every internet service required users to create an account with a username and password. For services that were only used occasionally, having to create this account and remember all the associated passwords often created friction for new…

May 24, 2018
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IDG Contributor Network: China and the West are converging on consumer data protection policy

The escalating economic and political tensions between China and the U.S have obscured a surprising and largely unrecognized area of convergence.  China is moving toward the West on consumer data protection policy. A recent op ed piece in FT summed up the prevalent, but mistaken, idea that “privacy simply isn’t an issue in China.” Baidu’s Robin Li also reflected this erroneous view with his recent comment that “the Chinese people…

May 24, 2018
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IDG Contributor Network: Does your startup really need a CMO?

Hiring the right people for your startup is necessary to bring your dream to life. But hiring at the right time is equally important. Do you need a CMO now? Or is that overkill – both budget and skills wise. The answer depends on two things – what stage of the product lifecycle you are in and how much marketing expertise your current team has.   Can you handle it?…

May 24, 2018
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IDG Contributor Network: How to overcome the bottlenecks between data lakes and analytics for customer engagement

Competing in the business world today is all about knowing your customers. Consumers have come to expect personalized service and a satisfying experience, and anything less from the brands they interact with might cause them to take their business elsewhere. Many organizations in a variety of industries struggle to access the customer data they need to provide personalized and contextual experiences across all touchpoints. Recently, data lakes have been touted…

May 24, 2018
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IDG Contributor Network: Foreseeing the future of EdTech

In this article, I want to talk about artificial intelligence (AI) and how it is transforming the training and education sector. Before we get to that part, let’s quickly take a look at how formal and informal education has evolved side by side throughout history. Evolution of formal and informal education Formalized education has existed for thousands of years. Greek philosophers used to deliver lectures and teach their students long…

May 24, 2018
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7 change management certifications to boost your IT career

Businesses are constantly evolving their use of technology, resulting in almost constant organizational change. But implementing change in any company, large or small, will require skilled professionals who understand the intricacies of change management. Change management is relevant across multiple industries, but it’s particularly important for businesses looking to improve processes, increase efficiency and reduce errors and risk in IT, project management and development. [ Get ahead with the top…

May 24, 2018
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