This article is part of a series highlighting key takeaways from my recently published book, Truth From the Trenches: A Practical Guide to the Art of IT Management. As a seven-time CIO I’ve had an opportunity to observe the good, the bad and the ugly aspects of IT management up close and personal. Truth From the Trenches is my attempt to share my experiences with emerging IT leaders to help them avoid the chronic problems that afflict so many IT organizations.
Every member of an IT organization is a technologist. To one degree or another, every team member is involved in selecting, implementing, adapting or maintaining one or more technologies that are critical to their company’s business operations. In my personal experience, every technologist is also an innovator at heart. Whether they are working with a wholly new business application or maintaining an existing hardware device, they are continually seeking ways of extracting greater value from the specific technologies that are within their areas of expertise.