Business first and IT second

How does the CIO of the largest member-owned health insurer in the nation ensure that IT is driving member value? That’s what I asked Steve Betts, CIO of Health Care Service Corporation (HCSC), a $30 billion healthcare plan serving nearly 15 million members across five states. As Betts describes, he uses a combination of organizational design, shared metrics, and purpose-driven goals. Martha Heller: How have you created a proactive, consultative…

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Top DRaaS companies to watch

Forrester Research recently released its report naming Sungard AS, Bluelock, IBM and iland as the top disaster recovery-as-a-service companies. With enterprises expecting their network up at all times, backup and recovery are key to keeping things running smoothly with no downtime. With ransomware waiting to pounce the minute a user clicks on a link, companies rely on network recovery in a matter of minutes not days. To read this article…

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