Secrets of bimodal IT success: Tiger teams, skunkworks and the camel’s nose

For such a seemingly obvious idea, Gartner ignited quite a firestorm with its proposition that, to remain relevant, IT must be broken into two distinct realms: one focused on keeping the lights on, or, in Gartner parlance, Mode 1, and one devoted to the cool stuff that business people want, or Mode 2.

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