Survey: Shipper displeasure with ocean carriers grows

Smaller carriers serving particular markets got higher rankings from customers. Shippers and freight forwarders were increasingly dissatisfied with container lines through 2016, according to a survey by Drewry Shipping Consultants and the European Shippers’ Council.
Savvy carriers that invest to raise standards have an opportunity to “truly stand out” in an increasingly… Source: http://www.joc.com

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