Your staff works remotely, moves from one client location to another, and uses various devices to get work done. To ensure that your staff can access the necessary content when and where they need it the most, many organizations adopt a Cloud-based content management solution, like SharePoint. When using SharePoint, the content your staff needs can be accessed via any device, from anywhere, with no restrictions (as long as they…
Today, it is common to use your Google, LinkedIn, or Facebook identity to log into a website. However, in the first generation of the commercial Internet, this was not the standard experience. Virtually every internet service required users to create an account with a username and password. For services that were only used occasionally, having to create this account and remember all the associated passwords often created friction for new…
The escalating economic and political tensions between China and the U.S have obscured a surprising and largely unrecognized area of convergence. China is moving toward the West on consumer data protection policy. A recent op ed piece in FT summed up the prevalent, but mistaken, idea that “privacy simply isn’t an issue in China.” Baidu’s Robin Li also reflected this erroneous view with his recent comment that “the Chinese people…
In this article, I want to talk about artificial intelligence (AI) and how it is transforming the training and education sector. Before we get to that part, let’s quickly take a look at how formal and informal education has evolved side by side throughout history. Evolution of formal and informal education Formalized education has existed for thousands of years. Greek philosophers used to deliver lectures and teach their students long…
IT is a highly competitive and fast-changing industry that demands continuous learning to retain and upskill top talent while simultaneously delivering business value. Whether it is IT operations, cloud services, data analytics, software development or DevOps, eLearning has proven to be an effective and efficient way for IT professionals, especially administrators and developers, to regularly enhance their skills. How do you want to learn today? eLearning content exists in multiple…
Singer-songwriter Carsie Blanton uses an appealing CD sales pitch in her live performances. She says, “I believe music is more important than money. But I like money. So, pay what you wish. That doesn’t really mean free. If you’re broke, sure the CD is free. But if you’re wealthy, its $10,000.” The audience laughs, which reveals an interesting fact about personalized pricing. For most people, it seems intuitively fair. People…
Phishing is one of the main cybersecurity risks that organizations of any size face, and it’s a major way in which an organization can become compromised. However, many organizations still don’t have a cybersecurity plan despite the growing threats that they are facing every day. Many organizations’ corporate cultures truly lack the security basics of working in this digital age. For example, do your employees know not to click on…
Even the world’s most powerful software is wasted if the user experience is unfriendly – or difficult. This is due, in part, to the rapid consumerization of IT, which has led users from baby boomers to Generation Z to demand simple, intuitive, touch-friendly, device-agnostic software for their business applications. So, in this “app for everything,” consumerized software environment, what goes into providing the best possible user experience for procurement professionals,…
In our increasingly data-driven world, many organizations have gained a competitive edge in their marketing departments by adopting artificial intelligence (AI) and business analytics tools. For example, CRM provider Optimove’s use of predictive analytics has improved customer retention by 10-15%. However, many of those same businesses may be missing out on the payoffs that applying AI and business analytics to the procurement function can deliver. In fact, utilizing advanced analytics…
As many as 43 percent of U.S. companies outsourced software development in 2017, and they all sought the promise of cost reductions, hard-to-find IT talent, and reduced time to market. On the surface, offshore vendors can offer every one of those benefits and more. But scratch one layer below and you’ll find a market rife with bait-and-switch schemes that can quickly turn the pursuit of cost reductions into an expensive…