IDG Contributor Network: Lessons from broadcast spectrum auction can help close the Homework Gap

As a candidate and as President, John F. Kennedy pushed the government to remake the classroom. In 1960, he told the National Association of Educational Broadcasters that shoring up the “shameful weaknesses” of the nation’s classrooms was a question of “national survival.” Of all the modern presidents, Kennedy may have had the most prescient vision of what technology can do for society. Kennedy called the leading audiovisual technology of the…

February 22, 2019
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Empower your teams with Salesforce’s productivity platform — get started for free

These days, customers are smarter and more connected than ever — meaning their expectations are higher. In order to deliver a customer experience tailored to those needs, companies need to quickly transform the way their teams collaborate and work together. That’s where Quip, a Salesforce company, comes in: a trailblazing communication and productivity platform that empowers teams to stay connected, work more efficiently and innovate at a rapid clip. To…

February 20, 2019
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IDG Contributor Network: Tapping into the WeWork Effect with an app?

Eight short years ago, the words “we” and “work” were innocuous enough. Today, the phrase WeWork can cause a range of emotions including awe, disdain, joy, and, at least for its erstwhile competitors (whose ranks are growing), fear. Using what the New York Times called its “…recipe [of] an industrial chic aesthetic, some big common areas with comfy couches, free beer and piped-in pop music,” the company is rapidly moving…

February 19, 2019
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IDG Contributor Network: IT forecast: Cloudy with a chance of digital transformation

Cloud continues to undergo intense innovation. Around this time last year, I predicted Cloud 2.0—which puts heterogenous cloud at the future of application architecture—would finally go mainstream. This year, we’ll move beyond just a tipping point and onto a new era of cloud: Cloud 3.0.  So, what will Cloud 3.0 look like? If re:Invent is any indication of what we can expect in the next year, we’ll continue to see…

February 15, 2019
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IDG Contributor Network: 5 reasons why your business model may need an API

We all know the benefits that APIs can bring in getting the right data to the right people at the right time. There are enough tools out there to make offering API access to your data a relatively easy experience. However, a common problem has been too great a focus on sorting out the technical issues, often at the expense of building a compelling business case for having an API…

February 15, 2019
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IDG Contributor Network: It’s time to think seriously about regulating platform content moderation practices

Something funny happened at the recent University of Colorado Law School Silicon Flatirons conference on Internet Platforms’ Rising Dominance, Evolving Governance.  One moderator asked the audience whether they thought the current legal regime, which largely protects platforms from liability for user content, should be left alone or whether they thought it was time to consider some reforms.  The relatively libertarian audience, which included lawyers, economists, technologists, and industry policy experts,…

February 14, 2019
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IDG Contributor Network: Using data management to build personalized learning experiences

“Today’s students will graduate into a world that will be dramatically different – and changing faster than ever. They will enter a workforce where job functions, roles and even categories will be significantly altered, and will face social and global challenges beyond what we can imagine today,” says Steve Liffick, General Manager of Education Strategy and Platforms at Microsoft. Research recently conducted by the company – “The class of 2030…

February 11, 2019
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IDG Contributor Network: How my car dealer changed my perspective on technology and the customer experience

You’ve seen the statistics or at least ones that are similar: Usabilla reports that 67% of digital transformation efforts are led by evolving customer experiences driven by “increasingly digital customers” in search of memorable digital experiences. 85% of customer interaction will be managed without a human by 2020 according to a Gartner study. No wonder your project list is filling up with requests for customer experience applications and solutions. The…

February 8, 2019
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