BrandPost: Moving IT from Enabling to Inspiring

Many IT organizations have become partners in the overall corporate effort to digitally transform and improve the customer experience. And IT teams often focus their efforts on being the “enabler” of these changes. But what if IT went a step further? What if, rather than focus only on enabling changes, IT became more engaged and actually inspired business units by showing the way forward? That’s the approach taken by Santiago…

March 22, 2019
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Diversity and inclusion technology tools on the rise

Diversity and inclusion is quickly becoming a business imperative. Thanks in part to increased scrutiny from the media and social movements, boards of directors, C-suite executives, business and HR leaders are recognizing how discrimination, harassment, and toxic workplace cultures can negatively impact a company’s brand, its ability to attract and retain talent and its financial performance. Previously, bias, harassment and discrimination were assumed to be individual failings, and diversity and…

March 22, 2019
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Caesars plays the high-stakes game of digital transformation

The proliferation of digital capabilities has facilitated a new era of personalization, with purveyors of goods and services using various software services and applications to tempt consumers with offers. Retailers have been the most visible players on this front, but casinos also view personalization as the new table stakes for revenue generation. To read this article in full, please click here (Insider Story) Source: http://www.cio.com

March 21, 2019
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The reverse pitch: Enlisting startups to hone innovation

Pilgrimages to Silicon Valley have long been a rite of passage for IT leaders seeking game-changing innovation. During those jaunts, venture capital firms host “speed-dating” sessions, trying to match their tech startups with CIOs. To read this article in full, please click here (Insider Story) Source: http://www.cio.com

March 21, 2019
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IT Resume Makeover: Condensing for the CIO role

IT leaders seeking executive-level roles face a common resume conundrum: how to convey their extensive experience and skills in a compact way that has impact. That was what Mark Bye, CIO at Long Motor Corp., recently faced with his resume, which he hasn’t convinced told the right career story for the executive-level positions he was targeting. To read this article in full, please click here (Insider Story) Source: http://www.cio.com

March 20, 2019
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IDG Contributor Network: The most important metrics to drive IT as a business

Several years ago, I got to work with CIOs on a balanced scorecard product. It was great to learn what measures mattered to CIOs versus their IT counterparts. And how CIOs wanted to connect corporate goals to themselves and other IT leaders. It has been nearly 10 years, so I wanted to hear the CIOs perspective on measurement and management. How important is it that you drive the business of…

March 19, 2019
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BrandPost: CIOs and AI: Navigating the Challenges and Opportunities

Cathleen Southwick, CIO at Pure Storage, has provided strategic IT leadership for multibillion-dollar businesses. She has expertise in a broad range of areas, including technology strategy and roadmaps.  Previously, Cathleen spent 22 years at AT&T, most recently as vice president of technology engineering. IDG recently sat down with Cathleen Southwick, CIO at Pure Storage®, to discuss some of the challenges and opportunities that artificial intelligence (AI) poses for CIOs, and…

March 19, 2019
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BrandPost: Developers and IT Ops: Finding the hybrid cloud common ground

Trying to get different teams to collaborate is never an easy feat. But no two groups are more notoriously difficult to work together than developers and IT operators. After all, the two groups have had a contentious relationship for quite some time. Historically, developers want to release features as quickly and efficiently as possible, while IT operators want to ensure things are done reliably, securely, and meet corporate and compliance…

March 19, 2019
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Palm Beach County speeds court filings with AI

Florida’s Palm Beach County is keeping five recent recruits in the dark to boost productivity: The Lights-Out Court Document Processing project has five “robots” working 24/7 to process some of the thousands of documents the county court receives each week. It’s an example of how artificial intelligence and humans can work alongside one another — and shows how enterprises can enhance manual systems with AI. To read this article in…

March 18, 2019
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What customer-centric IT really looks like

When Bernie Gracy took the tech leader reins at Agero, his first order of business was to take stock of the company’s extensive technology portfolio and spend the day riding around in a tow truck. To read this article in full, please click here (Insider Story) Source: http://www.cio.com

March 18, 2019
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