How Aaron’s CIO boosted the ‘clock speed’ of IT

As retail IT organizations go, Aaron’s is punching above its weight. With an IT staff of 250, the Atlanta-based retailer, which makes furniture, consumer electronics and appliances available for sale or lease to own, doesn’t have the thousands of technologists employed by retailers such as Walmart or Target. But it does have what it hopes to be a recipe for business success: a digital strategy designed to bolster the user…

July 22, 2019
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What IT work will look like in 2030

Predicting the future of work is notoriously risky business if only because disruptive technology shakes up the picture like an Etch a Sketch. Looking past a year or two is difficult and suggesting what will happen a decade from now is uncertain at best. But for those who make their living looking ahead at technology trends, some broad, common themes begin to emerge — beginning with the impact of AI…

July 22, 2019
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BrandPost: Exelon’s CIO Weaves the Digital Fabric for Tomorrow’s Constantly Connected Customer

Electrical utilities are sometimes tarred with the image of being bureaucratic and slow-moving, but the industry’s history says otherwise. In the 1930s, utilities led the way in laying the foundation for the electrical grid, even employing traveling teams to demonstrate the wonders of appliances. Power providers have been on the leading edge of alternative energy sources since the 1970s and are driving the current boom in solar and wind energy….

July 19, 2019
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Insourcing, automation spark GE’s IT transformation

Fragmented legacy systems, heavily outsourced IT support, and significant reliance on manual process are IT problems almost every large organization struggles with. Some, however, like General Electric, are tackling these issues head. The company’s IT leaders made a commitment in October 2017 to transform the multinational conglomerate through a technical initiative that would emphasize employee experience, simplify the technology selection process, manage IT spend and drive greater cost efficiencies. “For…

July 18, 2019
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8 machine learning success stories: An inside look

Artificial intelligence (AI) and machine learning (ML), once considered pie-in-the-sky projects for companies, have become mainstream. More enterprises are harnessing the technology, which mimics the behavior of the human mind, to woo customers and bolster business operations. [ Cut through the hype with our practical guide to machine learning in business and find out the10 signs you’re ready for AI — but might not succeed. | | Get the latest insights…

July 18, 2019
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What is gap analysis? Uncovering the missing links to successful performance

Gap analysis definition Gap analysis is a method of comparing the actual level of performance versus the desired level of performance for a business process, project, strategy or IT solution. Gap analysis, sometimes referred to as “needs analysis” or “needs assessment,” is an important tool for determining business requirements and assessing whether business requirements are being met. Vital to strategic planning, gap analysis can be leveraged to identify performance gaps…

July 17, 2019
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BrandPost: Action Steps To Align Roles And Skills To A Market Speed Model

The future of IT, say KPMG experts, will revolve around a decentralized operating model in which organizations expect IT to work at market speed. That means technology leaders have to rethink how roles and skills are aligned, says Jeoung Oh, principal, CIO Advisory at KPMG U.S. “Most are at the very beginning of this journey,” he says. There are four important steps to getting started toward developing a flexible IT…

July 16, 2019
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What is Kaizen? A business strategy focused on improvement

What is Kaizen? Kaizen, a Japanese term that means “change for the better,” has been adapted by organizations as a business strategy aimed at establishing an environment of continuous improvement. The goal of Kaizen is to make the organization, and its products, services and people, better by implementing small scale changes throughout the company. Popular with organizations focused on software development, lean IT and service improvement, Kaizen is not unique…

July 16, 2019
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IDG Contributor Network: The importance of the business stakeholders meeting

For years, CIOs have shared with me the importance of alignment and transparency, but how well are CIOs doing at creating alignment and transparency for their key stakeholders. This was the question posed recently to the weekly #CIOChat Twitter chat session. What percentage of stakeholders are satisfied with your IT communications and transparency efforts? I was honestly surprised with how much answers varied between CIOs. Less positive CIOs insisted that…

July 16, 2019
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IT’s greatest skill shortage: Leadership

IT manager Scott Livingston puts a premium on a collection of traits that he sees as critical to doing his job well and advancing his career. He lists characteristics like integrity, emotional intelligence, self-awareness and trustworthiness — all elements he says he needs to cultivate and demonstrate in order to influence and motivate others to do great things. “I want to expand my impact. There’s only so much you can…

July 15, 2019
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