IDG Contributor Network: Moving operations to ‘Simple’ with Cynefin

In 2007, David Snowden and Mary Boone published an article in Harvard Business Review called “A Leader’s Framework for Decision Making.” In it, they describe a way of looking at different classes of problems, and how the methods used to solve those problems will be different depending upon in which context you are operating. They called this framework “Cynefin,” which is a Welsh word that describes the often-unforeseen factors that…

September 19, 2019
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Anatomy of a succession plan: How Rosendin Electric’s CIO filled his own shoes

Forward-thinking CIOs talk about crafting a solid succession plan. Few get to complete this critical task with digital disruption breathing down their necks and their tenures trimmed to under 4 years. When he decided in 2018 that it was time to retire, Rosendin Electric CIO Sam Lamonica took pains not to leave the $2.5 billion electrical contractor in the lurch. Lamonica created an organizational chart for what the IT team…

September 19, 2019
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BrandPost: Being Agile: What Good Looks Like

You want to be Agile.  I get it.  But whenever a business leader tells me that they want to be “Agile”, my first question is: “Why? What does that mean to you? And how will you know if you’re making progress?”   Real Agile transformations are hard…. really hard. They require organizational fortitude, tough prioritization choices, institutionalized trust, and a team of leaders who is willing to constantly encourage small…

September 19, 2019
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BrandPost: How Adobe Helped Silicon Labs Make the Transition to Digital-First Marketing

Silicon Labs is a global, “fab-less” semiconductor company. Historically, it focused on niche markets such as chips for TV tuners. Its customer base was small and tightly focused, so the company had little need for digital marketing. But when it undertook a strategic product shift to chips for the Internet of Things (IoT), industrial automation, consumer automation, and broader markets, the number of customers and prospects grew dramatically. As Deirdre…

September 18, 2019
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IDG Contributor Network: Delegation IS leadership development

There is a lot of discussion about CIO leadership in professional and academic circles. One topic that rarely makes headlines is developing the next generation of CIOs. Technical training and the accumulation of acronym-heavy credentials is the norm in IT organizations. This is important given the changing nature of information technology. However, there is no more valuable set of skills than the “leadership” type – especially for professionals with a…

September 18, 2019
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BrandPost: Adobe and LinkedIn Team Up to Deliver More Effective ABM

Many brands have recognized that LinkedIn is invaluable to their marketing efforts. Now Adobe and LinkedIn are working together to significantly increase the platform’s marketing utility, especially for account-based marketing (ABM) programs. Any brand that is serious about ABM can now take it to the next level. Marketo Engage, part of Adobe Experience Cloud, is making it easier to draw information from LinkedIn’s base of users that can contribute to…

September 18, 2019
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How Estée Lauder Companies developed a culture to attract and retain IT talent

The Estée Lauder Companies (ELC) Information Technology (IT) operations are in New York City, where the unemployment rate is low and the competition is high. When Michael W. Smith became CIO of ELC in August 2017, he knew that recruiting, developing, and retaining IT talent would be as important to the company as process improvement and consumer engagement. That’s when Smith, his IT leadership team, and his human resources (HR)…

September 18, 2019
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7 ways to foster greater IT creativity

Few business leaders view IT as an inherently creative organization. That’s an attitude IT leaders must work to change. Creativity lies at the heart of every successful IT technology. It took imagination to build a business world powered by concepts such as cloud services, big data, artificial intelligence and virtual reality. Such ideas don’t come out of thin air; they’re developed, refined and applied by creative minds. [ Learn the…

September 18, 2019
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10 steps to a successful digital transformation

According to the World Economic Forum, digital transformation may deliver as much as $100 trillion in value to business and society over the next decade, but despite the potential reward, some business leaders resist the term. Why? Perhaps because successful digital transformation means everything must change. Change management Digital is impacting businesses at multiple levels. (Just think about what your business looked like a decade ago.)  Digital transformation poses multidimensional…

September 16, 2019
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IDG Contributor Network: Feeling handcuffed by your current IT vendor? Here’s how to increase your renegotiation leverage

In 2019 the global market for IT services will exceed one trillion dollars.  Roughly 1/3 of that business will be contracts that come up for renewal and one third of that business will be retendered.  One thing that is certain is that contract renewal is big business.  It is also clear that the incumbent vendor will have significant negotiating leverage.  If the proper counter measures are not applied, customer negotiating…

September 16, 2019
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