20 IT resolutions for 2020

Even in the high-touch field of healthcare, where human interactions remain core to the delivery of most services, IT exec Bill Fandrich feels the pressure to bring technology-fueled transformations to bear. Fandrich, senior vice president and CIO of Blue Cross Blue Shield of Michigan, says he must focus on how to use technology to create higher quality, more affordable services as well as to improve interactions for administrators, medical providers…

January 14, 2020
Read More >>

6 digital transformation success stories

More companies are building digital capabilities that deliver business efficiency or top-line revenue growth in 2020. But the progress of Big Bang digital transformations vary — as does executives’ understanding of what that entails. Sixty-six percent of CIOs said they are transforming their businesses, but based on those respondents’ descriptions of their digital initiatives the number is closer to 10 percent, according to a research note Gartner published in 2018. [ Be…

January 13, 2020
Read More >>

4 tech startup predictions for 2020

We’re just days into 2020 and already the new year and new decade are shaping up to be turbulent ones. Capital markets in transition, unicorns falling on their faces. . . er, horns, and geopolitical instability will all create unintended consequences that even the most talented startup soothsayers cannot predict ahead of time. Yet, as Aiden Gillen’s character Littlefinger famously observed in Game of Thrones: “Chaos is a ladder.” Unforeseen…

January 10, 2020
Read More >>

8 tips for reducing technical debt (without killing operations)

Completing an IT software project quickly without incurring some level of technical debt is challenging. When a project is developed and deployed in a rush, quality often suffers and the venture must inevitably be revisited to repair compatibility problems, security gaps, performance issues and various other budget-draining headaches. Yet even when an important project is held hostage to a tight timetable, technical debt can be reduced to an acceptable level,…

January 8, 2020
Read More >>

Target’s new tech operating model hits the mark

Competing for dollars in the digital age is hard for any brick-and-mortar retailer, but sprinkle in some self-inflicted wounds and the task gets tougher. Just ask Target’s CIO Mike McNamara, who invested in a new technology operating model, reskilling and innovation to help pull the big box chain out of its funk. “We did things to change our ways of working by investing in learning and development,” Target CIO Mike…

January 6, 2020
Read More >>

Top 9 challenges IT leaders will face in 2020

This year will assuredly see tech leaders laser-focused once again on digital initiatives, but the processes they have in place for doing so won’t be a slam dunk for success. Worse, recent research suggests that mistakes born of digital transformation are a top cause of concern for businesses.  A Gartner report on emerging risks shows that while companies continue to prioritize and fund digital initiatives, two-thirds not only fail to…

January 6, 2020
Read More >>

Most popular tech stories of 2019

Thanks for being part of our inaugural season. Since launching Insider Pro in late July, our goal has been to provide readers with premium content across a wide spectrum of topics. Our coverage ranges from career advice and certification guides to how-to articles and reviews to in-depth reporting from leading tech journalists. You’ve rewarded us with your time and your subscriptions. We know you’re busy and you may have missed…

December 30, 2019
Read More >>

IDG Contributor Network: Migrating ERP to the cloud

Over the last 10 years, I have repeatedly asked large company CIOs about what systems were not likely to go SaaS or be put into the public cloud. If there was consistency, it was that their company crown jewels, ERP, would not move into the cloud. While cloud ERP clearly took hold within the mid-market, large legacy companies largely just said no. Having said this, things have started to change…

December 23, 2019
Read More >>

7 ‘crackpot’ technologies that might transform IT

Innovation is the cornerstone of technology. In IT, if you’re not experimenting with a steady stream of emerging technologies, you risk disruption. Moreover, you can find yourself challenged when it comes to luring top talent and keeping ahead of competitors. But knowing which bets to place when it comes to adopting emerging technologies can seem impossible. After all, most fizz out, and even those that do prove worthwhile often fall…

December 23, 2019
Read More >>

What is a technology roadmap? A plan for managing digital transformation

A technology roadmap is a document or guide that outlines an organization’s technology initiatives, products, services and strategies. It details the technology your business is already using, what you will need to implement in the future, how to avoid risks and costly mistakes and how to upgrade outdated technologies. Your business’ strategy and goals are a key element of a technology roadmap — the document helps organizations visualize new strategies…

December 19, 2019
Read More >>