Changing your business processes to match your software sounds like a classic case of the tail wagging the dog. After all, business leaders are responsible for deciding how their company is run, and software is supposed to support that, helping the company run as efficiently as possible.
Yet this is exactly what is happening in 82 percent of enterprises, according to a survey by TrackVia, maker of a low-code software development platform. These companies report changing a part of their business operations or processes to match the way their software works.
Is allowing corporate software to dictate how a company is run an abrogation of management’s duty to manage, or can it sometimes be the best way to manage a company?