New home has Vivint but I’m not sure we wanna use them

We just bought a house with Vivint already installed. It’s all paid off so if we go with them, it’s just the monthly monitoring price. We own some existing alarm.com compatible equipment but would need a panel and sensors. I’m debating whether to just use Vivint or go with Surety or another alarm.com compatible company. I know I want zwave tech and not Ring or SimpliSafe.

The monthly price for Surety is gonna be a little over $10 less monthly. If we do switch, I’d want all the Vivint panels removed cause there are three from what I can see (they kept upgrading the tech it seems) plus the thermostat switched out (also Vivint).

Is it possible to have all this removed or to try and get Vivint to offer a lower monthly rate?

submitted by /u/britty_lew
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February 8, 2023
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