So here’s a little back story to the hacking. A friend of mine had his email hacked about 5 years ago. They quickly got into his Facebook account and stopped his access by changing the password. They hacker was messaging people as my friend asking for money/saying he was in trouble etc etc. My friend sets up a new account, adds all his old friends spreads the word that he is in fact fine and well and lots of people report the old account, facebook do nothing about it and the old account dissappears probably deactivated because the hacker had not much success. Cut to 5 years later and the account reappears. Updates profile pics, cover photos, adds new friends and tries the same tactics as last time. In spite of lots of people reporting this page again Facebook have still decided to do nothing. The difference this time being my friend has recently been diagnosed with cancer. It’s a pretty rare form, he’s a young guy and as such has recieved a lot of attention through newspapers, media etc. So when the hacker is messaging people they’re even more ready to help him. The hacker has been messaging me and even held a video call with me but didn’t show their face obviously. I’ve been acting as though I know nothing about the hacking in the conversations with the hacker but it seems there’s very little to be gained. So my question is what can we do? Facebook aren’t supportive in spite of many reports. Is there any way to get them out of the email account and regain control?