Connecting thru phone

We have a XTLtouch system through Guardtronic, and some have the app on our phones to set or turn off alarm

The issue is most of the time our phones will not connect to the system, it’s always hit or miss. I have been inside the building where phone service loses a bar, and it would connect very well, but step outside the door where cell service is a bit better, and it would not connect. I did this several times in a row with same results. But connecting from inside is not assured.

Tonight I tried many times from home to connect to the system, and would not.

Has anyone had this issue, and did you find a solution?

submitted by /u/HillsOfArk
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April 19, 2023
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