Hi All,

Just thought I’d share my recent expierence with Defender cameras (Vision, 4 camera 4k resolution model).

I installed Defender’s 8 camera 4K system 4 years ago at my in-laws, and for the price, it was a decent setup. It’s apparent though, that since 2019, quality has taken a nosedive.

My current cameras can’t even detect a large white garbage truck or an Agricultural tractor driving through the motion zone at the end of my driveway. Detection of people is literally non-existent, which totally defeats the purpose of motion sensitivity.

Defender support (who will only speak to you over chat), was adamant my cameras were set to high for motion detection to work, which I find absurd. I set one of the 4 cams at eye level, disguised in my treeline, and even that can’t detect me walking anywhere in its field of view, wether near or far away.

Fast forward to evenings, and the motion detection picks up every bug that is attracted to the IR light. I honestly can’t believe how poor the current motion detection on their cameras is, nor the excuses made by their customer service. There has to be a MASSIVE shift in pixels on any of these cameras for motion detection to trigger.

Maybe others have had a better expierence with Defender, but if I could do it over again, I would have definitely gone with a different/better quality brand.