It was a frightening scene on Syracuse street Tuesday morning. The family’s father was at work and the mother was outside screaming for help with three young children inside.

Customer service help is getting more challenging. If you’ve found yourself frustrated by fewer and fewer “human interactions” when you shop, get used to it. FOX 26’s Tom Zizka shares how bots are now controlling the conversation.

Sheriff Dawanna Witt was sworn in Tuesday as the newest Hennepin County Sheriff, replacing Dave Hutchinson as the department’s first person of color to hold the position.

New information was released about Brenym McDonald, the 8-year-old stabbed and killed in his grandfather’s Richland Hills home on New Year’s Day.

Sunny days are up ahead for parts of Arizona this week.

Bryan Kohberger, the grad student accused of killing 4 University of Idaho students on Nov. 13, was caught on Indiana State Police body cam with his dad on Dec. 15 for reportedly following a tractor-trailer too closely.

A major entrance ramp near the Galleria will be closed for construction. FOX 26’s Gabby Hart shares how the construction project is meant to improve the flow of traffic in the area.

The City of Atlanta is ready to cut off water for customers who have not made payments. Now residents are making a last minute rush to make at least a partial payment on their delinquent bills.

The Minnesota Legislature is officially back in session as members held a swearing in ceremony Tuesday. FOX 9 political reporter Theo Keith has the latest.