Lisa Bannon / Wall Street Journal:
A look at the use of conversational AI in US call centers, which some agents find helpful and others say leaves the humans with more complex, intense workloads — Call centers are at the forefront o…
74-Year-Old’s Killing Underscores Rise in Attacks on Older New Yorkers
NEW YORK — The 911 call came just before 10 p.m. on Jan.
Jackson, Carter rally UIC to 74-73 victory over Valparaiso
Jalen Jackson had 19 points, Jace Carter scored 18 and hit a go-ahead jumper with 30 seconds remaining and UIC rallied to beat Valparaiso 74-73.
North Korea launches more missiles as Kim Jong Un’s sister warns of ‘using Pacific as our firing range’
North Korea has fired two ballistic missiles off its east coast as Kim Jong Un’s sister warned of “using the Pacific as our firing range”.
The Washington Post Says There’s ‘No Real Reason’ to Use a VPN
Some people try to hide parts of their email address from online scrapers by spelling out “at” and “dot,” notes a Washington Post technology newsletter. But unfortunately, “This spam-fighting trick doesn’t work. At all.” They warn that it’s not just a …
Larry Hogan says splitting anti-Trump vote ‘pretty good reason’ not to run
Numerous Republicans have emerged as likely Trump opponents, drawing fears of 2016 replay
Australian man killed in shark attack in New Caledonia
A 59-year-old Australian man has died after he was mauled by a shark in New Caledonia, local media has reported.
Kelly leads No. 19 North Carolina women past Wake Forest
Deja Kelly had 24 points, five rebounds and six assists to lead No. 19 North Carolina to a 71-58 victory over Wake Forest.
‘It’s worrying’: Victoria’s affordable rental housing to be allocated by ballot rather than need
Homes Victoria says ballot helps create ‘fair and transparent’ process but advocate fears those most in need may miss outFollow our Australia news live blog for the latest updatesGet our morning and afternoon news emails, free app or daily news podcast…
Greens decry ‘utter decimation’ of independent observer program for live exports
Most voyages carrying livestock out of Australia sailed without an observer, with half of those ships claiming they had insufficient space for an extra personFollow our Australia news live blog for the latest updatesGet our morning and afternoon news e…