When Does a Chatbot Make Sense in Freshdesk and When It Doesn’t
Customer support teams adopt chatbots to reduce workload, shorten response times, and control costs. Freshdesk makes chatbot deployment…
chatbot
Fake ChatGPT and DeepSeek Extensions Spied on Over 1 Million Chrome Users
Security researchers have identified two malicious Chrome extensions recording AI chats. Learn how to identify and remove these tools to protect your privacy.
Eurostar Accused Researchers of Blackmail for Reporting AI Chatbot Flaws
Researchers discovered critical flaws in Eurostar’s AI chatbot including prompt injection, HTML injection, guardrail bypass, and unverified chat IDs – Eurostar later accused them of blackmail.
Leaked ChatGPT Chats: Users Treat AI as Therapist, Lawyer, Confidant
Leaked ChatGPT chats reveal users sharing sensitive data, resumes, and seeking advice on mental health, exposing risks of…
Hidden Commands in Images Exploit AI Chatbots and Steal Data
Hidden commands in images can exploit AI chatbots, leading to data theft on platforms like Gemini through a…
Limited Canva Creator Data Exposed Via AI Chatbot Database
A Chroma database operated by Russian AI chatbot startup My Jedai was found exposed online, leaking survey responses…
Limited Canva Creator Data Exposed Via AI Chatbot Database
A Chroma database operated by Russian AI chatbot startup My Jedai was found exposed online, leaking survey responses…
Limited Canva Creator Data Exposed Via AI Chatbot Database
A Chroma database operated by Russian AI chatbot startup My Jedai was found exposed online, leaking survey responses…
New Phishing Scam Uses Fake Instagram Chatbot to Hijack Accounts
New phishing scam targets Instagram business accounts using fake chatbots and support emails, tricking users into handing over login credentials.
Fake DeepSeek AI Installers, Websites, and Apps Spreading Malware
Cybercriminals exploit AI hype with SEO poisoning, tricking users into downloading malware disguised as DeepSeek software, warns McAfee Labs in a new report.