How Aaron’s CIO boosted the ‘clock speed’ of IT

As retail IT organizations go, Aaron’s is punching above its weight. With an IT staff of 250, the Atlanta-based retailer, which makes furniture, consumer electronics and appliances available for sale or lease to own, doesn’t have the thousands of technologists employed by retailers such as Walmart or Target. But it does have what it hopes to be a recipe for business success: a digital strategy designed to bolster the user…

July 22, 2019
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User experience managers are now a hot commodity

An interesting career opportunity, sitting at the intersection of development, architecture and design, is emerging. That role, user experience (UX) manager, is increasingly sought as organizations scale the UX design element within organizations, and rely almost wholly on digital interactions.  Photo: Joe McKendrick “There aren’t enough experienced UX managers to fill all open positions,” Jared M. Spool, “maker of awesomeness” at @CenterCentre/@UIE, relates in a recent post. That’s because “experienced…

July 18, 2019
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Insourcing, automation spark GE’s IT transformation

Fragmented legacy systems, heavily outsourced IT support, and significant reliance on manual process are IT problems almost every large organization struggles with. Some, however, like General Electric, are tackling these issues head. The company’s IT leaders made a commitment in October 2017 to transform the multinational conglomerate through a technical initiative that would emphasize employee experience, simplify the technology selection process, manage IT spend and drive greater cost efficiencies. “For…

July 18, 2019
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BrandPost: Maintaining Security As You Invest in UCC

Security is a top priority today for businesses large and small as they tackle a strategic transformation to digital-first. According to recent research from our colleagues at LastPass, tackling the security challenge is a multi-faceted problem – IT leaders’ top priorities range from securing data (75%) to reducing risk (68%) and securing new technologies (68%). One area where IT is strategically looking to grow their tech stacks is in unified…

July 17, 2019
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IDG Contributor Network: The importance of the business stakeholders meeting

For years, CIOs have shared with me the importance of alignment and transparency, but how well are CIOs doing at creating alignment and transparency for their key stakeholders. This was the question posed recently to the weekly #CIOChat Twitter chat session. What percentage of stakeholders are satisfied with your IT communications and transparency efforts? I was honestly surprised with how much answers varied between CIOs. Less positive CIOs insisted that…

July 16, 2019
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Samsung, Visual Labs aim to consolidate police body cameras into smartphones

Law enforcement organizations may be starting to use smartphones as body worn cameras to save money, use more connectivity via FirstNet and lighten the load of devices carried by officers. For instance, Samsung and Visual Labs outlined how deputies in the Kit Carson County Sheriff’s Office in Burlington, CO are using Galaxy S9 smartphones as a way to consolidate the need for separate body worn cameras. A Samsung Galaxy S9…

July 16, 2019
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Target appoints new SVP of technology infrastructure

Retail chain Target said on Monday that it’s named Hari Govind as the new SVP of infrastructure and operations within the company’s technology team. Govind will oversee the technology that runs across Target’s stores, digital channels, distribution centers and back-office operations, including the retailer’s cloud-and-compute capabilities and network connectivity. He’ll report to Target’s CIO Mike McNamara. More Prime Day Prior to his new role at Target, Govind was the group…

July 16, 2019
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IDG Contributor Network: Amway, the new gig economy and a roadmap for transformation leaders

“Everyone needs a side hustle.” This sage piece of advice came from my millennial niece as she explained why she was joining a social media-powered, network marketing-based fitness program. Her statement came amid a ranging conversation about the nature of today’s so-called gig economy, in which everyone is doing something on the side, whether that’s driving for Uber or renting out their spare bedroom via Airbnb. [ Beware the 9…

July 15, 2019
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