In-house engineering culture drives digital transformation at Emirates NBD

Digital transformation is one of those things everyone is interested in. It seems most have a good handle on the why but often not the how. I recently spoke with Miguel Rio Tinto, Group CIO of Emirates NBD, one of the oldest and biggest financial firms in the Middle East, on how they approach digital transformation.  Can you describe what digital transformation means to you and Emirates NBD? Rio Tinto:…

May 20, 2019
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IDG Contributor Network: Why Bezos is right and Buffett is wrong about business disruption

Jeff Bezos and Warren Buffett have a lot in common. They are self-made industry titans, wealthy beyond imagination, incredibly smart, impressively driven. But in the past few weeks, these men have unwittingly offered juxtaposing opinions on one very important topic: business disruption. Only one of these two esteemed paragons of capitalism can be right. My money is on Jeff Bezos. First, let’s recap what was said. [ Beware the 9…

May 20, 2019
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IDG Contributor Network: What is an enterprise wide agile transformation and why CIOs should lead it

Can agile be used outside of software development teams, data science groups and IT organizations to manage work, collaborate on priorities and change the culture? Certainly, some marketing, operations and even finance teams have used agile processes to manage their work. But what does it mean for an enterprise wide agile transformation? Agile practices change the nature of how teams define their customers, align on implementation strategies, debate priorities and…

May 20, 2019
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Asurion reskills around cloud and DevOps for digital push

What is the cure for a creaky datacenter and glacial software development? Reskilling staff as practitioners of cloud software and DevOps. That has been the winning formula for Asurion CIO Daniel Curling, who has spent the past five years steering the provider of device protection services for retailers, wireless carriers and cable TV providers, through a major digital transformation. Curling, promoted to CIO last October after serving as vice president…

May 15, 2019
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Running with data: Under Armour creates immersive, digital customer experience

Under Armour started out as a wholesale apparel provider and is transforming itself into a digital business that uses data to help customers achieve their fitness goals. Paul Fipps, chief digital officer, and T.J. Graven, senior vice president of Global IT, walk us through the cultural, technical, and business model changes that made their transformation possible. Martha Heller: What is Under Armour’s digital strategy? Paul Fipps: For the last couple…

May 15, 2019
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Best practices for digital transformation in retail

Consumers have spoken, and there can be no doubt that digital commerce, in all its forms, is here to stay. E-commerce represented close to 15% of all retail sales in 2018, according to U.S. Commerce Department figures, and that number is increasing every year. It’s a wake-up call for traditional retailers who needed to embrace online channels “yesterday” and are rethinking their customer acquisition strategies. The appeal of e-commerce is…

May 13, 2019
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How digital leaders tackle IT modernization

Recent IDC data shows that 76 percent of companies that are disruptors in their industries plan to replace legacy applications in the next five years, with almost half replacing legacy systems in the next 24 months. Many of them are doing so by moving functionality to the cloud. Take Land O’Lakes, a $13 billion agricultural cooperative with 10,000 employees in 50 countries. Michael Macrie, senior vice president and CIO, is…

May 9, 2019
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BrandPost: The Agile Approach: Five Benefits for Financial Services

Among the success factors for digital transformation, none is more important than agility, and this firmly applies to financial services. On a global basis, Infosys has helped numerous financial services firms adopt agile approaches for greater value realization. Our experience shows that agility has five underlying principles. Understand the bigger picture – Digital transformation can and should be represented as a roadmap of milestones, features to be released incrementally, or…

May 8, 2019
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Filling the digital transformation skills gap

As someone who doesn’t have a technical background, Phil Bertolini, CIO for Oakland County, Mich., knows he needs to surround himself with people who have tech skills — but he believes it’s almost more important to find ones with business-oriented skills. “The other belief I have is that nothing makes a bad business process worse than putting a bunch of tech around it,’’ he says. “Our goal is to tear…

May 8, 2019
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CEOs aim for growth, but eye tech for efficiency, cost management, productivity

CEOs and senior executives are becoming more concerned about growth prospects for their companies and looking toward technology to boost productivity and trim expenses, according to a Gartner survey. Gartner surveyed 473 CEOs and senior executives to gauge their business technology plans for 2019 and 2020. Growth was cited as a top priority for 53% of CEOs, up 40 percent in 2018. Cost management also moved up the ranks in…

May 8, 2019
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