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Supplier failed to issue final bills to 34,000 prepayment customers who stopped using it, Ofgem findsBusiness live – latest updatesThe energy regulator has ordered Octopus Energy to pay £1.5m in refunds and compensation, after an investigation found th…
Survey comes before supreme court decision on secret commission payments ruled unlawful by court of appealMore than 23 million people believe they could be due compensation for a mis-sold car loan, according to a poll before this month’s supreme court …
Research finds correlation between car dependency and loneliness, particularly in rural townsPeople who depend on cars to get around are more likely to feel lonely and disconnected than those who have access to good public transport, a UK study has fou…
The change has some users of BNPL loans worried, but financial experts say the move could benefit borrowersA new change to buy now, pay later loans means borrowers’ credit scores may see a change, which has worried some users of the loans.“I have a fee…
Insurers may be failing in their duty to offer fair value when 40% of motorists do not make a fuss over often big hikesIt is a familiar scene: you open the renewal letter from your insurer, and the quote is much higher than last year, even though nothi…
Number looking to move to urban centres up 16% in first five months of 2025 compared with same period in 2015With the rise of home working and surging house prices in many urban areas, one might have assumed that British cities had lost some of their a…
Manufacturer sends pun-packed letter asking for exhibit to be removed, saying the clue to item’s status is in the nameIt could be described as a storm in a teacup but the humble Jaffa Cake is once again at the centre of controversy after McVitie’s aske…
Such a move would discourage investment and lead to further increases in prices, says chief executive Alex BaldockThe boss of Currys, the UK’s biggest electrical goods retailer, has urged the government not to increases taxes on retailers this year, sa…
All 17 businesses in six-month pilot to continue with either four-day week or nine-day fortnightNearly 1,000 British workers will keep a shorter working week after the latest trial of a four-day week and similar changes to traditional working patterns….
Only days before reunion tour begins, CMA raises concerns that fans may have been misled by companyThe UK competition watchdog has written to Ticketmaster threatening legal action over the way it sold more than 900,000 tickets for Oasis’s reunion tour,…