What Is a CRM System?
A customer relationship management (CRM) system is a set of tools that helps you manage interactions with potential, current, and past customers. You can build durable relationships and fill the …
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Azure Data Science Certification
What Is the Azure Data Scientist Associate Certification? The Azure Data Scientist Associate certification, offered by Microsoft, documents your expertise in using data science and machine learning on the Microsoft …
17-Year-Old Dorothy Jean Tillman Earns Her Doctorate
Excelsior University alumnus Dorothy Jean Tillman recently received her Doctor of Behavioral Health at Arizona State University’s College of Health Solutions. Her dissertation research focused on the impact of implementing an outreach and education pro…
Career Spotlight: Cyber Threat Intelligence Analyst
The letter might come from your bank, credit card company, insurance provider, or somewhere you’ve recently been shopping, but the message is always the same: “there’s been a breach” and there’s a possibility your data could have been compromised. Alwa…
How to Become a Charge Nurse
While working in a hospital or doctor’s office, nurses need someone to oversee them—a charge nurse. If you like the idea of being a supervisor and being a nurse, the role of a charge nurse could be for you. This role is beneficial in many ways. For one…
Career Spotlight: Wireless Engineer
Facebook LinkedIn Wireless network engineering involves the design, installation, and research of wireless communication, and wireless network engineers are the professionals who oversee the successful implementation of this technology. As the world be…
Career Spotlight: Nurse Case Manager
What happens when a cancer patient has completed his or her scheduled amount of chemotherapy? Or, how about when a patient is about to go home after a major surgery? This is where nurse case managers come in. They help patients make plans for long-term…
Building Africa’s capacity for pandemic and epidemic intelligence
The COVID-19 pandemic revealed that coordination and collaboration between countries on surveillance and epidemic intelligence were poor and led to ineffective and inefficient decision-making. This poor collaboration was not limited to countries with poor capacity but applied also to countries with advanced capacities and good socio-economic relations. While many countries generate data, the potential for…
Distinguishing US economic policy from China’s is important to win hearts and minds
As the U.S. develops a more robust and muscular set of international economic policies related to China, a key challenge for the U.S. government will be to convincingly distinguish greater U.S. government involvement in the economy and its new approach to international economic policy from that of China. Call it winning hearts and minds, but…
WEIRD AI: Understanding what nations include in their artificial intelligence plans
In 2021 and 2022, the authors published a series of articles on how different countries are implementing their national artificial intelligence (AI) strategies. In these articles, we examined how different countries view AI and looked at their plans for evidence to support their goals. In the later series of papers, we examined who was winning…