So I recently quit but I worked for them as a technician for years. Thought I’d give insight

Lots of driving, cult mentality. Only the top employees go to work vacation trips every year like Mexico. All management take a yearly trip to blow cocaine and prostitutes. As a tech, you have to upsell. That’s the main thing or you will get a slow schedule, maybe a job or 2 a week. You will be trained to run a customers credit through synchrony, and charge them on there. They teach you to lie to the customer saying it’s the total amount of the contract, but in reality it’s the monthly rate plus the upselled equipment. So 2k originally, now it’s 6k or even more! They then have the customer sign, and change the phone number to authorize the transaction pretending to be the customer and then change the number back to their actual number. I’m guilty of participating because I needed the money, commission is 25%. Company is in the direction to have you go find leads now, so I had to leave. It’s really wolf on Wallstreet mentality. Alot of these customers are tricked. We use trust pilot for reviews and that’s also manupliated because we force the customers to write that review in front of us. They won’t fix solutions or cancel contracts unless they pay their contract. And if they call to complain about synchrony, they tell them they have to call synchrony. No liability from their end, even though we stole their info and pretended to be them to authorize everything. No reimbursement for gas, I had to rent a car while I work traveled and they never reimbursed me. About 3k for the rentals. Any issues with actual equipment, they will tell you to call adt. This company wipes their hands clean after the install. Also glass door is fake, all the good reviews are from current employees, they have us all submit fake testimonies on positive employment so we can win prizes within the company