First, I have little to no knowledge on laws and such. I am pretty ignorant on matters such as these and have no idea how help my mom out on this.

Problem is my dad passed away two months ago. Mom really wanted security system since where she lives is pretty unsafe. She went with ADT. I didn’t know ADT had the reputation they had. She wanted them as they were biggest. Made call for her got them come set it up (I live out of town). Got quoted a price and accepted.

Anyhow date for install I came in to town to be with her as they hooked it up as she isn’t too tech savy. Total bill was about 70 to 80 dollars per month on three year contract which we agreed. The installing company was contractor working for Safe Streets.

Well the 30 day money back guarantee went by and suddenly there is a bank account been that had been opened in her name, along with a new credit card, and also a bill for nearly 1,000 dollars. I called ADT they said we owed no one nothing just pay them 70 to 80 a month and not to pay it.

I called Safe Streets who installed it and they said we added a bunch of equipment that we simply did not add. Only thing she added was Nest Camera which was like 5 dollars a month extra. That’s it.

I got a hold of person installed it and he said we agreed to buy 1000 dollars worth of equipment. We didn’t. He barely got 5 a month extra out of her let alone 1000. He flat out lied.

Not sure where to from here. Hoping for some suggestions. I am figuring the fine print likely will doom us to having to pay the bill. Stupid mistake but to be honest my dad had only been gone for 5 days and no one was thinking straight.

Again, ADT says don’t pay it, but every month she doesn’t pay they add 50 extra dollars not including the stupidly high interest.

So any suggestions at all?