More results...
Ofgem could look to take legal action if companies are not taking proper care of vulnerable householdsEnergy companies are to be investigated by the regulator Ofgem after the number of households struggling with their bills being forced on to prepaymen…
Exclusive: small business and hospitality groups urge rethink to let firms renegotiate fairer contracts and stave off closureGroups representing more than 100,000 UK firms have accused ministers of taking a “scattergun” approach to supporting businesse…
Grant Shapps tells firms to stop pushing consumers on to pre-paid tariffs amid threat to ‘name and shame’ worst offendersThe business secretary has urged energy suppliers to stop forcibly switching households struggling with energy bills to prepayment …
Residents of Hathersage Court in Islington concerned they would be cut off from energy supplies this winterA council in London has halted the forced installation of prepayment meters after outrage from residents concerned they would be cut off from ene…
Influencers who are in breach of the Australian Consumer Law can face penalties of up to $2.5mGet our morning and afternoon news emails, free app or daily news podcastAustralia’s consumer watchdog is embarking on a dob-in-an-influencer campaign targeti…
This online tool will help you discover what is contributing to your household’s cost of living increasesInflation is soaring in the UK as people are hit by higher prices for everyday essentials.Now in double digits, the latest inflation rate for the 1…
Charities and non-profit bodies urge Jeremy Hunt to introduce discount tariff from April 2024Jeremy Hunt is facing calls for a “social energy tariff” providing cheaper gas and electricity for low income households to be introduced when government suppo…
Exclusive: Hundreds of thousands of people are not covered by price cap and have faced huge rise in costsResidents of flats with communal heating systems could mount a legal claim against their network operators after experiencing rises of up to 700% i…
Exclusive: calls for complete ban until end of March amid concern over forced installations by warrantLeading energy suppliers have stopped reclaiming debts from some prepayment meter customers amid calls for a industry moratorium on clawing back money…
Ed Miliband accuses government of ‘dereliction of duty’ and demands extra support for householdsLabour has called for an immediate halt to the “shameful” forced installation of prepay gas and electricity meters, with the shadow climate change secretary…