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Budget retailer had a pre-tax loss of more than £51m last year and is struggling to lure back customers amid stiff competition from rivals“It’s not actually that cheap any more. It’s kind of lost its appeal because everything is not a pound.”Samantha, …
Regulators say online retailer not doing enough to prevent sale of counterfeit clothes and unsafe children’s toysThe European Commission has accused the online retailer AliExpress of a “systemic failure” to prevent the sale of illegal and dangerous goo…
President’s family business enters sector regulated by US agencies while Trump wields executive power over themUS politics live – latest updatesDonald Trump has launched a mobile phone service and $499 gold smartphone, the latest monetization of his pr…
Consumers may feel ‘undersold’ from August when they will have to spend £10 instead of £4 to earn a pointJohn Lewis promises its shoppers are “never knowingly undersold” but those with its Partnership credit card may feel short-changed after it slashes…
Exclusive: London woman complains to watchdog after she was added to database over Home Bargains alleged theftA London woman has made a data complaint after discovering she had been put on a facial recognition camera watchlist at a Home Bargains store …
Travellers on short-haul flights would have to be delayed by four hours or more to get payout under new planEU countries have agreed to increase the amount of time aircraft passengers are delayed before they can qualify for compensation.Passengers on s…
In latest IT outage to hit a UK bank, group is investigating problem caused by update to app late on ThursdayNatWest has apologised to millions of customers locked out of its app in the latest IT outage to hit a major UK bank.The high street bank said …
About 90% of UK shoppers rely on reviews and CMA says people can now have greater confidence in what they buyAmazon has promised to do a better job policing fake reviews and to crack down on sellers using them to boost product ratings after an investig…
Source confirms decision that will help meet net zero targets and pledge to cut energy bills by £300UK politics live – latest updatesMinisters have decided not to cut Labour’s landmark £13.2bn fund to fix draughty homes and install heat pumps and solar…
Consumer watchdogs accuse Chinese fashion firm of ‘dark’ practices in formal complaint to European CommissionConsumer watchdogs from 21 countries have filed a formal complaint to EU authorities about alleged “dark” practices by the Chinese fast fashio…