Use of Generative AI in Scams

New report: “Scam GPT: GenAI and the Automation of Fraud.”

This primer maps what we currently know about generative AI’s role in scams, the communities most at risk, and the broader economic and cultural shifts that are making people more willing to take risks, more vulnerable to deception, and more likely to either perpetuate scams or fall victim to them.

AI-enhanced scams are not merely financial or technological crimes; they also exploit social vulnerabilities ­ whether short-term, like travel, or structural, like precarious employment. This means they require social solutions in addition to technical ones. By examining how scammers are changing and accelerating their methods, we hope to show that defending against them will require a constellation of cultural shifts, corporate interventions, and eff­ective legislation…

October 1, 2025
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Details of a Scam

Longtime Crypto-Gram readers know that I collect personal experiences of people being scammed. Here’s an almost:

Then he added, “Here at Chase, we’ll never ask for your personal information or passwords.” On the contrary, he gave me more information—two “cancellation codes” and a long case number with four letters and 10 digits.

That’s when he offered to transfer me to his supervisor. That simple phrase, familiar from countless customer-service calls, draped a cloak of corporate competence over this unfolding drama. His supervisor. I mean, would a scammer have a supervisor?…

September 30, 2025
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Baggage Tag Scam

I just heard about this:

There’s a travel scam warning going around the internet right now: You should keep your baggage tags on your bags until you get home, then shred them, because scammers are using luggage tags to file fraudulent claims for missing baggage with the airline.

First, the scam is possible. I had a bag destroyed by baggage handlers on a recent flight, and all the information I needed to file a claim was on my luggage tag. I have no idea if I will successfully get any money from the airline, or what form it will be in, or how it will be tied to my name, but at least the first step is possible…

August 29, 2025
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The “Incriminating Video” Scam

A few years ago, scammers invented a new phishing email. They would claim to have hacked your computer, turned your webcam on, and videoed you watching porn or having sex. BuzzFeed has an article talking about a “shockingly realistic” variant, which includes photos of you and your house—more specific information.

The article contains “steps you can take to figure out if it’s a scam,” but omits the first and most fundamental piece of advice: If the hacker had incriminating video about you, they would show you a clip. Just a taste, not the worst bits so you had to worry about how bad it could be, but something. If the hacker doesn’t show you any video, they don’t have any video. Everything else is window dressing…

August 12, 2025
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